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Contact details & schedule
For questions about courses, mobile app, access, payments or other details, you can contact us quickly by email, phone or WhatsApp. We usually respond within maximum 24 working hours.
Choose the right channel for you
Email is recommended for more detailed requests, and phone and WhatsApp are suitable for quick clarifications and short support.
If you need help with access, payments, courses, or the mobile app, we try to provide a quick, clear, and easy-to-follow answer.
Weekly availability
You can write to us anytime, and outside of business hours we will get back to you the next business day.
For more extensive requests, email remains the recommended option, being the most suitable for a complete and organized response.
Company data
Official company information, billing, payments and legal compliance, presented clearly and easily for partners, customers and collaborators.
Official identification data
The information below can be used for billing, legal verification, business documents, and official correspondence.
Consumer protection & resolution mechanisms
Useful information on dispute resolution, the European ODR framework and the cancellation or refund policy.

Consumers can turn to an ADR body for out-of-court dispute resolution.
European platform for online dispute resolution between consumers and traders.
If you cancel with at least 90 days before the event, the refund is 100 %. Less than 90 days, the fee is not refundable. If the event is canceled by the organizer, the fee is fully refundable.
The data in this section is presented for clear company identification and for a more predictable billing and relationship experience.
Bank details and billing information
Use this information only based on an invoice officially issued by the company and always verify bank details through the contact channels displayed on the site.
Company: MUAMMER SELFSERVICE SRL
ID: 43114602
VAT ID: RO45908391
IBAN RON: RO90BTRLRONCRT0569913001
Bank: TRANSYLVANIA BANK